Intake Coordinator - Respite Services
Community Living, Inc. is seeking a Respite Services Intake Coordinator to serve as the first point of contact for families exploring respite services. In this role, you’ll guide families through eligibility, enrollment, orientation, and ongoing coordination while making the process clear, welcoming, and efficient.
If you’re organized, detail-oriented, and enjoy building relationships while keeping systems running smoothly, we’d love to connect with you.
Schedule: FT 40 Hrs. Mon-Fri 8am-4:30pm
Pay Rate: $21.25/hr
What You’ll Do:
Respond to new respite inquiries and conduct intake meetings
Guide families through eligibility, enrollment, and program expectations
Complete eligibility reviews, needs assessments, and annual renewals
Maintain a priority list for all respite referrals
Track and manage annual In-Home Respite funding allocations
Oversee the In-Home Respite Payment Portal (client setup, budgets, reimbursement processing, and reporting to finance)
Maintain accurate documentation in our electronic records system
Serve as a liaison between families, case managers, funders, and community partners
Complete required trainings and support overall program operations
Qualifications:
Required:
High school diploma or GED
Valid driver’s license
Strong written and verbal communication skills
Ability to document clearly and professionally
Proficiency in Microsoft Office (Outlook, Word, Excel)
Preferred:
Bachelor’s degree in a related field
Experience in disability services, case management, or family support services
Work Environment:
Office-based position
Light physical activity (sitting, standing, typing, occasional lifting up to 20 lbs.)
Employment Requirements:
Criminal Background Check
Family Care Safety Registry Check
Motor Vehicle Report (MVR) and proof of insurance
Why Join Community Living?
Community Living, Inc. is one of St. Charles County’s most respected nonprofit organizations, providing innovative services and opportunities for individuals with disabilities. Our team is committed to compassion, quality, and making a real impact in our community.
If you’re ready to be part of a mission-driven organization where your work directly supports families and strengthens our community, apply today.
Community Living is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Community Living strictly prohibits and does not tolerate discrimination against employees or applicants with regard race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, genetic information, military service, veteran status, or any other legally protected status.